1. Introduction

Welcome to Minato, a platform operated by Jaitam Fintech LLP. We are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable Indian regulations.

2. Data We Collect

We collect two types of data:
Personal Data: Includes name, contact details, billing and shipping addresses, payment information, and identity verification details (e.g., PAN, Aadhaar for KYC).
Non-Personal Data: Includes browser type, IP address, device details, and website usage patterns.
Cookies & Tracking Technologies: Used for analytics, navigation tracking, and service enhancement.

3. How We Collect Data

Directly from You: When you register, initiate transactions, or contact us.
Automatically: Through cookies, web beacons, and tracking tools (e.g., Google Analytics).
From Third Parties: Such as banks, payment gateways, or logistics partners for verification and transaction processing.

4. How We Use Your Data

• Provide and improve our services.
• Verify your identity and prevent fraud.
• Communicate with you (e.g., updates, support).
• Analyze usage patterns for a better experience.
• Comply with Indian legal obligations.
• Analyze website traffic and improve user experience.
• Respond to inquiries and provide customer support.

5. Data Storage & Protection

Storage: Your data is securely stored on Indian servers per DPDP Act and IT Act.
Security Measures: SSL/TLS encryption, AES-256 encryption for stored data, access controls, and security audits.
Retention: Data is retained as per legal requirements.

6. Data Sharing & Third-Party Integrations

• Bank Partners (e.g., HDFC Bank / ICICI Bank) for escrow and payment processing.
• Service Providers (payment gateways, logistics).
• Legal Authorities when required.

7. User Rights Under the DPDP Act

• Access your personal data.
• Request correction or deletion of your data.
• Withdraw consent for marketing activities.
• Raise grievances with our Data Protection Officer.

Contact us at info@gominato.com for requests. We try our best to respond as soon as possible.

8. Cookies & Tracking Technologies

• Improving user experience.
• Tracking navigation and preferences.
• Analytics purposes.

You can manage cookie preferences through browser settings.

9. Security Measures

• Encrypted data transmission and storage.
• Regular security audits.
• Employee training on data protection.

If a data breach occurs, we will notify you and the Data Protection Board of India as required by law.

10. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy. Updates will be posted on www.gominato.com/privacy-policy. Continued use implies acceptance of changes.

12. Contact Us

For privacy concerns, contact us at
info@gominato.com